Privacy Policy

1. Introduction

Ascendlink Technologies Private Limited ("we", "us", or "our") operates Growlee (growlee.site), an AI-powered Instagram growth platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

• Name and email address (during account registration)
• Payment information (processed securely via Razorpay)
• Instagram account information (when you connect your account)

Instagram Data

• Instagram profile information (username, profile picture, follower count)
• Comments and mentions on your posts (for automation triggers)
• Direct messages (only for automation purposes)
• Media and content metadata (for Content Intelligence features)

Automatically Collected Information

• IP address and geographic location (for pricing and analytics)
• Browser type and device information
• Usage data and interaction patterns

3. How We Use Your Information

• To provide and maintain our service
• To process your transactions and manage your subscription
• To execute automations (Auto DM, comment triggers, etc.)
• To provide AI-powered content insights and caption generation
• To send you service-related communications
• To detect and prevent fraud or abuse
• To improve our services and develop new features

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Meta/Instagram: To connect and operate automations via the official API
• Payment Processors: Razorpay for payment processing
• AI Service Providers: Azure OpenAI and Google Vertex AI for content analysis (data is not stored by these providers)
• Analytics Providers: To understand usage patterns
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data:

• All data is encrypted in transit (TLS/SSL) and at rest
• Instagram access tokens are encrypted using AES-256 encryption
• We use secure, SOC 2 compliant cloud infrastructure
• Regular security audits and vulnerability assessments

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion:

• Personal data is deleted within 30 days
• Instagram tokens are immediately revoked and deleted
• Aggregated, anonymized data may be retained for analytics

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your data in a portable format
• Disconnect your Instagram account at any time
• Opt-out of marketing communications

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings, but this may affect the functionality of our service.

9. Children's Privacy

Growlee is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the service. Your continued use of Growlee after such modifications constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: